Best for
Client, project, matter, and deal records inside Outlook
Alternatives
The Front alternative for Outlook records, not just shared inboxes.
Front is built for shared inbox collaboration and omnichannel team coordination. MailLedger is built for Outlook-native filing, sent-mail capture, record completeness, and export-ready chronology.
Workflow
Filing, sent-mail capture, and chronology inside the Outlook folders you already use
Philosophy
Preserve the working record end to end
Side-by-side comparison
What changes when the record stays in Outlook.
The point is not that one product is universally better. The point is choosing the workflow that matches the job your team actually has to do.
Best for
Front
Shared inboxes, assignments, and team coordination across a common queue
MailLedger
Client, project, matter, and deal records inside Outlook
Price
Front
Seat-based team pricing
MailLedger
Starter from $5.99 per month
Privacy
Front
Separate shared inbox and collaboration workspace
MailLedger
Metadata-based filing inside Microsoft 365 workflows
Workflow
Front
Assignments, comments, and coordinated replies in a shared queue
MailLedger
Filing, sent-mail capture, and chronology inside the Outlook folders you already use
Philosophy
Front
Coordinate the queue
MailLedger
Preserve the working record end to end
Bottom line
Front coordinates the queue. MailLedger preserves the Outlook record.
Front fits teams that need to route, assign, and coordinate replies in a shared inbox. MailLedger fits teams that already work in Outlook and need one complete folder record for a client, project, matter, or deal. If response coordination is the bottleneck, Front fits. If record completeness is the bottleneck, MailLedger fits better.
Switching
Switch without rebuilding your workflow.
- Choose Front if the main job is routing, assigning, and coordinating responses in a shared queue.
- Choose MailLedger if the main job is preserving a complete Outlook record with inbound and sent mail together.
- Choose MailLedger if the team already works in Outlook folders and does not want a separate collaboration layer.
Choose MailLedger when you need
- Keeping inbound and sent mail in one Outlook chronology
- Teams that already work by client, project, matter, or deal folder
- Handoffs where the next person needs the whole history without reconstruction
- Exports for review, disputes, audits, or client-facing chronology
Front may still fit if you mainly need
- Shared inboxes with assignment, collision avoidance, and coordinated replies
- Support, success, or operations teams working from a common queue
- Organizations that want a separate collaboration workspace around customer conversations
Related pages
Keep evaluating from the right angle.
MailLedger for teams
How Microsoft 365 teams keep cleaner handoffs and a stronger folder record.
Contact for team rollout
A rollout path for centralized deployment, billing-owner approval, and team onboarding.
Export an Outlook record for review
Why complete chronology matters when the record has to leave Outlook.
Common questions
Questions people ask before switching from Front.
Is MailLedger a replacement for Front?
Only if your primary need is a complete Outlook record. If your workflow depends on shared inbox coordination, assignments, and comments, Front is closer to that job.
Can Front and MailLedger solve different problems?
Yes. Front helps teams coordinate responses. MailLedger helps teams keep the Outlook record complete, filed, and exportable.
When should a team choose MailLedger over Front?
Choose MailLedger when the inbox is no longer the bottleneck and the record is. If filing, sent-mail capture, and review-ready chronology matter more than a shared response queue, MailLedger is the better fit.
Pricing
Start free. Keep the record in Outlook.
Every plan starts with a 14-day free trial. Card required. Cancel before renewal and pay nothing.
Starter
File email and keep replies in the Outlook folders you already use.
$5.99/month
14-day free trial. Card required.
Best for solo users, owner-led businesses, and lean teams that need a clean record without changing workflow.
- Smart filing inside Outlook
- Send & File for replies
- Fast folder search
- Outlook web and desktop
Pro
Everything in Starter, plus exports when the record needs to leave Outlook.
$15.99/month
14-day free trial. Card required.
Best for audits, disputes, client reviews, and any workflow that needs a portable record.
- Everything in Starter
- One-click PDF export
- One-click CSV export
- Shareable audit trail
Capability
Starter
Pro
Autofile conversations into Outlook folders
Included
Included
Keep sent mail in the same record
Included
Included
Fast folder lookup in Outlook
Included
Included
Portable PDF export
-
Included
Portable CSV export
-
Included
Billing runs through Stripe after your trial. Cancel anytime.
Team rollout
Need centralized deployment or billing-owner approval?
Self-serve works for individual buyers. MailLedger can also be rolled out through the Microsoft 365 admin center for larger teams and controlled deployments.